FAQs
1. What ingredients do you use in your dog treats?
We use only all-natural, dog-safe ingredients in our treats. Our main flavors include peanut butter and banana, and a delicious PB&J option with either blueberry or strawberry as the flavor. We also offer seasonal flavors like pumpkin. All of our ingredients are carefully selected to ensure they’re healthy and safe for your pup.
2. Are your treats safe for all dogs?
Yes! Our treats are made with dog-friendly ingredients, but if your dog has any allergies or dietary restrictions, we recommend consulting your vet to make sure our treats are a good fit for them.
3. How long will it take for my order to ship?
Orders are typically processed and shipped within 3-5 business days. Once shipped, delivery times vary based on your location. You'll receive a tracking number as soon as your order is on its way!
4. Do you offer free shipping?
Yes! We offer free shipping on orders over $50 within the U.S. If your order is under $50, shipping rates are calculated at checkout.
5. How should I store my dog treats?
We recommend storing your treats in a cool, dry place. For maximum freshness, you can keep them in an airtight container. Treats can also be stored in the fridge for longer shelf life, especially if they contain fresh ingredients like bananas or seasonal pumpkin.
6. Can I return or exchange my order?
Due to the nature of our products, we are unable to accept returns or exchanges. However, if there’s an issue with your order or if you received damaged items, please reach out to us within 7 days, and we will work with you to resolve the issue.
7. Can I customize an order?
At the moment, we do not offer custom treat orders, but we’re always working on new flavors and seasonal collections. Sign up for our newsletter to stay updated on new releases!
8. Are your treats suitable for puppies?
Our treats are safe for dogs of all ages, including puppies! However, we always recommend checking with your vet if you’re introducing new foods to your puppy's diet.
9. How can I contact you if I have further questions?
Feel free to reach out via our Contact Us page. We’ll get back to you as quickly as possible to answer your questions or help with any special requests!
10. Can you customize treats for my dog’s dietary needs?
Absolutely! If your dog has any dietary restrictions, such as avoiding whole grain, contact us before placing your order. We’ll work with you to ensure our treats are safe and tailored to your dog’s needs.